Terms and Conditions

Cabinet Connect of Upstate

Effective Date: 10/22/2022

Last Updated: 01/16/2025

Welcome to Cabinet Connect of Upstate! These Terms and Conditions ("Terms") govern your use of our website and services. By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please refrain from using our site or services.

1. Introduction

Cabinet Connect of Upstate ("we," "us," or "our") is a company specializing in the sale and installation of granite, quartz, and other natural stone countertops. We also offer turnkey kitchen solutions and interior renovations. For any inquiries, please contact us at cabinetconnectsc@gmail.com.

2. Use of the Website

By accessing our website, you agree to:

• Use it only for lawful purposes.
• Avoid engaging in any activity that disrupts the website's functionality or compromises its security.
• Not misuse our intellectual property or attempt to copy our content without prior consent.

3. Services

We offer a wide range of services, including but not limited to:

• Sale and installation of granite, quartz, and other natural stone countertops.
• Turnkey kitchen design and installation.
• Interior renovation services.

Specific terms and conditions for our services will be detailed in individual agreements provided to our clients.

4. Intellectual Property

All content on this website, including text, graphics, logos, and designs, is the property of East Coast Granite & Marble and is protected by copyright laws. Unauthorized use, reproduction, or distribution is prohibited.

5. Collection and Use of Client Data

By using our services, you agree to the collection and use of your email and other information for communication related to the services we provide and for marketing purposes.

Email Communications:

We may send you service updates, promotions, and new service announcements via email. You can opt out of email marketing at any time by clicking the "Unsubscribe" link in our emails or contacting us at cabinetconnectsc@gmail.com.

SMS Communications:

By providing your phone number, you consent to receiving SMS text messages from Cabinet Connect of Upstate. We will send you a confirmation message to verify your opt-in request.

Message Types and Frequency:

You will receive SMS messages for the specific campaigns you have opted into, which may include: service updates, appointment reminders, special offers, promotions, and other marketing content. We will not send more than two (2) SMS messages per day. You provide separate, explicit consent for each campaign or communication type.

Sending Hours:

We will only send marketing SMS messages between 8:00 AM and 8:00 PM in your local time zone, unless you have provided express written consent to receive messages at other times.

Message and Data Rates:

Standard message and data rates may apply to all SMS messages sent to and received from us, as determined by your mobile service provider. Please contact your mobile service provider for information about your wireless plan and charges.

Opt-Out:

You may opt out of SMS communications at any time by replying "STOP" to any message or by contacting us at cabinetconnectsc@gmail.com. After you reply "STOP," we will send you a final confirmation SMS confirming that you have been unsubscribed.

AI Voice Communications:

We may use artificial intelligence-powered voice technology and automated voice calls to deliver messages, updates, promotions, and service information. By providing your phone number, you expressly consent to receive these automated voice calls. You provide separate, explicit consent for each type of voice communication campaign. These calls may be recorded for quality assurance and training purposes.

You may opt out of voice communications by replying "STOP" during the call or by contacting us at cabinetconnectsc@gmail.com.

6. Payments and Refunds

Payments for services are due as outlined in your individual contract. Refunds, if applicable, are subject to the terms specified in the service agreement. Late payments may incur penalties as stated in the contract.

7. Confidentiality

We respect the confidentiality of client data and will not share it with third parties without explicit consent, except as required by law.

8. Limitation of Liability

Cabinet Connect of Upstate shall not be held liable for:

• Any damages arising from the use or inability to use our website or services.
• Delays, interruptions, or errors caused by third-party platforms or providers.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of these websites.

10. Telecommunications Compliance

Our SMS and voice communication services comply with the Telephone Consumer Protection Act (TCPA) and all applicable telecommunications regulations. Each campaign requires separate, explicit consent. We maintain records of consent, honor opt-out requests, and do not send communications outside of allowable hours (8 AM to 8 PM, recipient's local time) unless you have provided express written consent.

11. Termination

We reserve the right to terminate services or access to our website if these Terms are breached or in cases of non-payment or unethical behavior.

12. Privacy Policy

Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal data, including our communication practices and compliance with telecommunications regulations.

13. Dispute Resolution

In the event of a dispute, the parties agree to resolve the matter through mediation or arbitration before pursuing litigation. The governing law shall be that of NJ, Monmouth County.

14. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will take effect upon posting to the website. Continued use of the site or services constitutes acceptance of the revised Terms.

15. Contact Information

For questions about these Terms or our communication practices, please contact us at:

Email: cabinetconnectsc@gmail.com